PuppetConf 2015

For the past five years I've been quietly watching as numerous files have been manually changed, hundreds of vulnerabilities have gone un-patched and thousands of deployments have failed. In my research I have discovered the root cause for your outages: you. Disks filling due to non-existent file rotation policies. Random scripts piped from the internet into a root shell. Backups that cannot be restored. A larger collection of out-dated and end-of-lifed software than the Computer History Museum. I have kept fastidious notes over the years. I think it's about time we had an honest processor-to-heart discussion about what we can both do better to improve this relationship